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Innovative Supply Chain Solutions

Unlock Efficiency and Innovation

Northern Lights Technology Development offers comprehensive solutions to revolutionize your supply chain operations. Our expertise in IT and Business Process Outsourcing (BPO) enables us to tackle the industry's most pressing challenges. We provide custom application, web, and mobile development to integrate systems, automate processes, and enhance real-time visibility.

Additionally, our BPO services streamline your operations, reduce costs, and improve efficiency. By combining cutting-edge technology with expert process management, we empower your business to achieve unparalleled efficiency, scalability, and security. 

SOLVING COMMON SUPPLY CHAIN PAIN POINTS
Two warehouse workers pulling a pallet loaded with boxes.
No Real-Time Inventory Tracking
Picture of an old desktop computer with a blue and red post-it note on each corner.
Outdated Legacy Applications
Man in hardhat standing in front of white board with data on it.
Data Silos and Lack of Integration
Man sitting behind a desk stressed with too much paperwork.
No Back Office Support
Woman on phone waiting on hold.
No Customer Support
stressed business owner holding his head
Staff Shortages
NORTHERN LIGHTS - CUSTOM IT SOLUTIONS

Northern Lights is dedicated to addressing the critical IT pain points in the Supply Chain industry. We understand the challenges of data silos, inefficient manual processes, lack of real-time tracking, scalability issues, and security concerns. Our custom application, web, and mobile development solutions are designed to integrate systems, automate processes, provide real-time visibility, scale with your business, and ensure robust security.

With our expertise and innovative approach, we empower supply chain businesses to achieve greater efficiency, visibility, and security, driving long-term success.

Custom Software 

From ERP systems to specialized supply chain software, we create solutions that fit your specific needs.

Data Analytics

Leverage data to gain insights, improve decision-making, and boost overall performance. 

System Integration

Seamlessly integrate new technologies with your existing systems to ensure smooth and efficient operations.  

Custom Application Development Case Study

Inventory Management Application Streamlines Multiple Workflows

3 people working on a white board planning a new application workflow.

Northern Lights successfully modernized a manufacturer's inventory management system that was previously relying on manual Excel spreadsheets and an outdated Access 97 database.

The new web-based solution centralized data access, automated routine tasks, and improved customer communications through automated emails. By eliminating manual entry errors and providing detailed reporting capabilities, the system enhanced operational efficiency and decision-making. The scalable design ensures the solution can accommodate future growth across multiple manufacturing facilities.

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DIGITAL TRANSFORMATION ROADMAPS
graphic showing migration of data silos to integrated data sources

Migrate data to modern data warehouses or data lakes to improve analytics and reporting capabilities.

graphic showing application refactoring to microservices architecture

Refactor code and optimize performance by leveraging modern programming languages and frameworks. This can also include upgrading hardware and network infrastructure.

Graphic showing database migration to modern scalable databases
Upgrading or moving databases from older systems to newer, more efficient database management systems (DBMS).
graphic showing migration of legacy app to cloud native app
Transition from traditional on-premises applications to cloud-native architectures.
EMPOWERING YOUR BUSINESS WITH SUPERIOR BPO

BPO Excellence - Personified

Northern Lights' BPO solutions are designed to revolutionize the supply chain industry by providing top-tier customer and sales support staff along with comprehensive back-office solutions.

Our dedicated team ensures seamless operations, enhances customer satisfaction, and drives sales growth, enabling your business to focus on core competencies while we handle the rest.

Office cubicle with people working on computers next to windows.

Customer Support

Inbound and outbound support for your most valuable customers.  Providing the ability to offer 24/7/365 service.

Sales Support

Trained professional sales team, dedicated to the success of your business.  You set the target; we meet the goal.  

Back Office Operations

Providing an extra set of hands to alleviate the burden of repetitive back-office tasks.  Let US do what you don't have time to do.  

Sales Center Case Study

Sales Center Team Drives $4 Million In Revenue

Salesperson on a headset.

A client from the promotional products industry approached Northern Lights seeking additional support for their outbound sales efforts. Their goal was to boost sales among both existing and potential customers, and they turned to Northern Lights for assistance.

 Northern Lights leveraged its BPO expertise to create an outbound sales center team. Initially starting with two representatives making product recommendations and contacting interested leads, the team quickly exceeded sales growth expectations. It has now expanded to a fully staffed team of 16 call center specialists, seamlessly integrating with the client's marketing team and supporting all North American time zones, Monday through Friday.

 

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Ready to Begin Your Journey?

Partner with Northern Lights to revolutionize your supply chain operations through our comprehensive services. Our expert team delivers innovative IT and BPO solutions tailored to your unique challenges, enhancing efficiency, visibility, and resilience. 

Let us help you unlock new levels of performance and drive your business forward.

Let's Get Moving!