Join Our Team

System Maintenance

• Analyze and troubleshoot CPQ functional issues, coordinating with business teams and vendors as needed.
• Participate in quarterly updates, working with subject matter experts to validate functionality.
• Gather business requirements and drive continuous improvement initiatives.
• Collaborate with subject matter experts to assess current processes, identify gaps, and propose solutions.
• Facilitate requirement analysis, prioritization, and complexity assessment.
• Document and model "As Is" and "To Be" business processes.
• Conduct business interviews and workshops to capture detailed requirements.
• Translate business needs into clear functional requirements for technical teams.
• Act as a liaison between business users and technical teams.
• Prepare use cases, process flows, prototypes, test scenarios, and documentation.

Testing

• Participate in and occasionally lead testing activities.
• Contribute to test plan creation and write test scripts and test cases.
• Manage defect tracking and reporting.
• Create and execute detailed test cases and scenarios.
• Lead quarterly update testing across all business units.

Support

• Train subject matter experts during rollouts and support new enhancements.
• Provide support for help desk tickets and issue resolution.
• Assist with troubleshooting errors in integrations and workflows.

• Bachelor’s degree in computer science, MIS, or related field.
• 5+ years of process improvement experience, preferably leveraging technology.

• Hands on experience with Oracle CPQ implementation and maintenance.
• Strong understanding of data integration workflows and cross system dependencies.
• Innovative, detail-oriented mindset with the ability to challenge the status quo.
• Strong skills in business process design and mapping.
• Excellent communication, facilitation, planning, and organizational skills.
• Good project management capabilities.

• Certification on Implementation