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Revolutionize Your eCommerce Business

ECOMMERCE EXPERTS - AT YOUR SERVICE

Northern Lights Technology Development is your trusted partner in navigating the complex landscape of eCommerce challenges. Our comprehensive suite of solutions addresses today's most pressing pain points - from performance optimization and security concerns to legacy system modernization and data analytics.

Listing of common ecommerce platforms
SOLVING TOP ECOMMERCE PAIN POINTS
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Performance and Scalability
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Mobile Optimization
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Poor Product Search
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Disparate Systems Integration
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Legacy System Redesign
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Payment Option Diversity
CUSTOM IT SOLUTIONS

Northern Lights specializes in solving critical IT challenges in the eCommerce industry. We tackle common issues like cart abandonment, payment delays, poor user experience, slow website performance, and security vulnerabilities. Our custom applications and development solutions streamline checkouts, optimize payments, enhance interfaces, boost site speed, and strengthen security.

Through our expertise and innovative solutions, we help e-commerce businesses boost conversion rates, improve customer satisfaction, and maintain strong security—all key drivers of long-term success.

Web and Mobile Optimization

Our optimization techniques, including image compression, content delivery networks (CDNs), and advanced caching strategies, ensure your website loads in a flash, keeping your customers engaged and satisfied.

Enhanced Search Accuracy

Help your customers find exactly what they're looking for with our advanced search algorithms and AI-powered search capabilities. Our smart filters and intuitive search functions make product discovery effortless and enjoyable.

Simplified Checkout Process

Reduce cart abandonment with our simplified checkout solutions. Northern Lights offers one-click purchasing, auto-fill forms, and guest checkout options, making the buying process quick and hassle-free for your customers.

Case Study

Agile Website Redesign Rescues $8M Deal

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Caracal, a certified MBE and Tier 1 diversity supplier, nearly secured a major contract with a leading financial institution. However, their outdated website concerned the bank's leadership, ultimately causing them to withdraw from the nearly finalized deal. 

Discover how Northern Lights helped Caracal quickly modernize their website, demonstrating their commitment to investors.

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Case Study

Transforming Digital Presence into Revenue Reality

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Northern Lights revolutionized BBQ Holdings' digital presence through a transformative web development project. In a remarkable success story, the company developed sophisticated cloud-based and mobile-responsive websites for Famous Dave's and Village Inn restaurants.

The implementation not only streamlined operations but also delivered impressive results, with FamousDaves.com generating $84 million in revenue within its first year of launch.

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SCALE SMARTER - GROW FASTER: YOUR BPO ADVANTAGE

BPO Excellence - Personified

With Northern Lights' dedicated outsourced workforce, companies can achieve seamless operational scaling while maintaining exceptional quality standards and significantly reducing operational costs.

Our specialized teams integrate smoothly into existing business frameworks, enabling organizations to expand their capabilities efficiently and sustainably while ensuring consistent service delivery and measurable cost optimization across all business functions.

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Customer Support

Northern Lights delivers exceptional customer support solutions through our highly trained teams, providing 24/7 omnichannel assistance that enhances customer satisfaction and builds lasting relationships.

Sales Support

We empower businesses with scalable sales solutions, featuring expertly trained professionals who seamlessly integrate with your existing teams to drive consistent revenue growth and market expansion.

Back Office Operations

Our back-office transformation solutions turn your operational backbone into a competitive advantage, driving efficiency and growth across your organization.

Sales Center Case Study

Sales Center Team Drives $4 Million In Revenue

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A client from the promotional products industry approached Northern Lights seeking additional support for their outbound sales efforts. Their goal was to boost sales among both existing and potential customers, and they turned to Northern Lights for assistance.

 Northern Lights leveraged its BPO expertise to create an outbound sales center team. Initially starting with two representatives making product recommendations and contacting interested leads, the team quickly exceeded sales growth expectations. It has now expanded to a fully staffed team of 16 call center specialists, seamlessly integrating with the client's marketing team and supporting all North American time zones, Monday through Friday.

 

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WHAT PEOPLE SAY ABOUT US

"Northern Lights is Top Tier..."

Dave Sorensen

Director of Business Application Delivery

 

 

"Northern Lights brings a wealth of knowledge experience, and skillset to what they do."

Marsha Martin

Director of Creative Services.

Are You Ready For A Revolution?

Partner with Northern Lights for comprehensive BPO solutions that seamlessly blend advanced technical expertise with proven strategies for measurable growth. Our tailored approach combines industry-leading practices, innovative technology, and dedicated professionals to transform your operations into a competitive advantage.

Take the first step toward operational excellence and sustainable business expansion - Schedule your personalized consultation today!