Skip to navigation Skip to content Skip to footer

Business Process Support

Chat and
Email Support

Exceptional Support, Anytime, Anywhere: Experience the Difference of Remote Chat and Email Assistance.

MEET WITH US

Increase your customer satisfaction by leveraging Northern Lights staff augmentation for chat and email support. Our trained professionals are skilled in providing prompt and helpful assistance, ensuring your customers have a seamless experience.

 

Whether it's answering product inquiries, addressing support requests, or handling order-related concerns, our team is available around-the-clock to ensure your customers are always well taken care of, leading to increased sales and customer satisfaction.

Chat and Email Our staffing solutions for chat and email services offer a cost-effective and scalable approach to managing your customer support operations. By outsourcing these critical functions to our dedicated team, you can save valuable time and resources while maintaining high service quality standards round the clock. Whether you need assistance during peak hours, after-hours support, or 24/7 coverage, our customizable solutions can be tailored to suit your specific requirements.

Partnering with us for your staffing needs means gaining access to a team of skilled employees who are adept at providing personalized and tailored support to your customers. Our collaborative approach ensures that your brand values and customer service standards are upheld, leading to increased customer retention and sales opportunities. Let us help you optimize your chat and email support services so you can focus on growing your business and exceeding customer expectations.

Chat and Email Support

Key Service Offerings

Prompt and Professional – elevate your customer experience with Northern Lights chat and email support Staff Augmentation or Outsourced solutions.

Customer Order Support

Customer Order Support

Boost customer satisfaction and loyalty by offering reliable chat and email order support. Our skilled agents will provide timely responses, resolve issues promptly, and keep your customers informed throughout the order process, leaving them with a positive impression of your brand.

Application Support01

Application Technical Support

Focus on innovation while we handle the technical support. Our dedicated team will take care of troubleshooting, user inquiries, and technical documentation, allowing your development team to concentrate on improving and expanding your application's features and functionality.

Salesforce Transaction Support

Salesforce Transaction Support

Maximize your Salesforce investment with our comprehensive transaction support service. From data entry and validation to order fulfillment and invoicing, our dedicated team will handle the entire transaction lifecycle, ensuring accurate and timely processing to drive operational efficiency and boost sales productivity.

Microsoft AX Support

Microsoft AX Support

Unlock the full potential of Microsoft Dynamics AX with our remote support services. Our expert team is equipped to provide comprehensive assistance via chat and email, ensuring smooth operation, troubleshooting issues, and maximizing the efficiency of your business processes.

Success Stories

after-hours-it-support

After-Hours IT Support

Download
information-technology

Top 3 Things To Know About Offshore IT

Download
Database-Monitoring

Offshore Support Eases Burden

Download

Thank You For Your Interest!

Close

Thank You For Your Interest!

Close

Thank You For Your Interest!

Close

Maximize Sales and Support Efficiency

By partnering with Northern Lights for your chat and email solutions, you can save time and resources. Our staff augmentation and outsource services allow you to scale your support operations as needed, without the headache of hiring and training additional staff. Whether you need assistance during peak hours, after-hours support, or 24/7 coverage, our flexible solutions are tailored to meet your specific requirements.

Ready to revolutionize your customer service experience? Contact us now to discuss your chat and email support needs and discover how Northern Lights can help you enhance customer satisfaction and drive business growth.

LEARN MORE