Skip to navigation Skip to content Skip to footer

Business Process Support

Flexible Solutions

Our Business Process Outsourcing services provide a flexible and cost efficient alternative to managing customer communications, processing a large number of tasks or producing high quality graphic design work.

We've been engaged by many customers with unique business needs and we pride ourselves in finding cost effective solutions.

lightbulb_black

INNOVATIVE

piggy-bank-outline

ECONOMIC

settings_suggest_black

EFFICIENT

eCommerce

eCommerce

Whether you're looking to begin your eCommerce journey or need assistance with maintenance and upkeep, we have what you need.

Northern Lights has expertise developing, integrating and maintaining over 7 different eCommerce vendors.

Service Features

Support

Support

Development

Development

Integration

Integration

Migration

Migration

Our Technologies

Chat/Email Support

Chat/Email Support

Whether you need afterhours application support or someone to answer general questions via chat, we have the staff that can fulfill that need.

Our Northern Lights employees undergo a rigorous customer service training program, that prepares them for nearly every scenario. Couple that with our technical expertise and we have your bases covered.

Service Features

Customer Order Support

Customer Order Support

Application Technical Support

Application Technical Support

Salesforce Transaction Support

Salesforce Transaction Support

Microsoft AX Support

Microsoft AX Support

Our Technologies

Sales Support

Sales Support

Based out of the State of the Art Northern Lights-Cebu office, our highly trained customer service team is ready to make calls you don't have time to make.

Our staff has a dialect very similar to US based call centers, thereby making them easily understood and eliminating the offshore call center stigma.

Service Features

Cold Calls

Cold Calls

Inside Sales

Inside Sales

Customer Orders

Customer Orders

Surveys

Surveys

Collections

Collections

Technical Support

Technical Support

Graphic Design

Graphic Design

Our skilled designers have the experience and creativity it takes to drive results through graphic design for print and digital media. We gather information about your brand from the big picture to the fine details and explore your objectives.

Our team of creative designers carefully plan, research, develop, and create high quality visual content that represents the very best of your business.

Service Features

Logo Design

Logo Design

Custom Business Card Design

Custom Business Card Design

Brochure & Catalog Design

Brochure & Catalog Design

Custom Sticky Pad Design

Custom Sticky Pad Design

Marketing & Campaign Material Design

Marketing & Campaign Material Design

Our Technologies

  • eCommerce

  • Chat/Email Support

  • Sales Support

  • Graphic Design

Our Experts Can Help!

Our team works with you to understand your needs, requirements and desires while considering value and profitability. You will work directly with our developers to approve solutions before development begins. We are fully dedicated to applying our resources, expertise and infrastructure to ensure that your needs are not compromised, allowing you to focus on your core business.